Marazzo Service Locator

SERVICE LOCATOR

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Mahindra Marazzo - Experience the difference
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FAQs

What is the mileage of Mahindra Marazzo?

Marazzo is designed for an ARAI-certified mileage of 17.33Kmpl. However, mileage may vary depending on load and road conditions.

What is the on road price of Mahindra Marazzo in Mumbai, Pune, Delhi & Bangalore?

The on-road price of Marazzo varies from city-to-city subject to local Road Tax, Registration Fees and Insurance Premiums. For further details, please contact your nearest Mahindra Marazzo dealer. However, the ex-showroom price of any one variant of the Marazzo is the same acrosss the country and the same can be found on https://www.mahindramarazzo.com/buyers-guide/price.

What is the price of Mahindra Marazzo Car?

The Mahindra Marazzo variants come with the following ex-showroom prices: M2 - 9.99 lakh, M4-11.56 lakh; M6-13.09 lakh; M8-14.68 lakh.

What is the boot space of Mahindra Marazzo?

The Marazzo is designed to help you carry your world with you, wherever you may go. Its boot space measures 190 litres with all seats in the upright position and is expandable to 1055 litres with the 2nd and 3rd row seats folded completely down. Visit our website and browse through the Marazzo images to get a sense of the ample space available in the Marazzo.

Will Mahindra Marazzo come with automatic transmission in India?

We do not comment on future product and technology introductions. In the event of such a development, the authorized spokesperson will make the appropriate announcement. Suffice to say that Marazzo's smooth 6-speed gearbox makes it a joy to drive in the city as well as on the highway. Visit our website for more info on Marazzo Specifications.

What are the accessories for Mahindra Marazzo car?

The Mahindra Marazzo offers a vast range of genuine Marazzo accessories to fulfil your utility and lifestyle needs. The set of accessories include car speakers, air compressor, head unit, amplifiers, designer adjustable seat covers, sun shades, bumper card, floor set, cable, charger and many more. The interior and exterior accessories in Mahindra Marazzo makes it extremely appealing. For more details please visit www.mahindramarazzo.com/buyers-guide/e-brochure.

What is engine capacity or cc or cubic capacity or displacement of Mahindra Marazzo car?

Marazzo's engine size/displacement is 1497 cc. The engine is designed for economy and performance. Its compact and lightweight construction delivers an ARAI-certified mileage of 17.33 kmpl while its turbo-charged 120 BHP engine delivers 300 Nm of torque for good pick-up and acceleration.

What are the variants of Mahindra Marazzo?

Marazzo is available in four variants - M2, M4, M6 and M8. For more https://www.mahindramarazzo.com/models.

What is the seating capacity of Mahindra Marazzo?

Marazzo is designed for maximum space for passengers and luggage. Each of its 4 variants (M2, M4, M6 & M8) comes in 2 seating options 7 seater (2+2+3) and 8-seater (2+3+3). The seats are contour-mapped for extra comfort. Visit our website to know more https://www.mahindramarazzo.com/view-performance.

How many airbags does Marazzo have?

Marazzo is India's safest MPV with a 4-star rating from Global NCAP. It comes with a host of features for driver and passenger safety. To know more https://www.mahindramarazzo.com/

How does Mahindra handle customer concerns/feedback?

Mahindra has always been a customer-centric company. We value your feedback and strive to address your concerns and feedback with speed and empathy and in a fair and transparent manner.

How can I send feedback on my experience with a dealer or an individual ?

You can send your feedback through telephone or email or through the Queries & Feedback Section of this website or through a feedback form available at all our dealer showrooms and workshops. You can also visit our "With You Hamesha" website/mobile app (www.withyouhamesha.com) & give your feedback in Get In touch section Or you can call us on 18002096006.

If I have a concern with your local dealership and want intervention from Mahindra & Mahindra Ltd, who do I contact ?

M&M has 18 regional offices (Delhi, Lucknow, Jaipur, Chandigarh, Noida, Karnal, Mumbai, Bhopal, Ahmedabad, Pune, Kolkata, Patna, Bhubaneswar, Guwahati, Chennai, Hyderabad, Bangalore and Cochin). Each of these offices have Customer Care Managers who are responsible for specific dealerships. You can reach the regional offices through :Call at: 1800 209 6006 Tweet us on @18002096006 Email: [email protected]. Website: www.withyouhamesha.com

I have already contacted your local Customer Care team but would like some senior to talk to me, what should I do?

We have 18 RCCMs (Regional Customer Care Managers) who are in charge for their respective states. The RCCM for your region/ state will contact you back if you mention this desire to any individual you are talking to at M&M. You can also send a mail to [email protected] making a request that you want to talk to the RCCM. Rest assured you will be contacted back. You can also contact us on www.withyouhamesha.com or call us on 18002096006 or tweet us on @18002096006.

How long will it take for my communication to be responded to ?

Our Customer Care team shall endeavour to reply to you within 1 working day.

If I want to share my concern and experience to M&M Head office. What procedure do I follow?

You can send your communication to Head - Customer Experience, Mr. Abdul Syed, on [email protected]. He will strive to respond back to you within 6 hours during working days and when he is in office. A copy of this mail communication should also be marked to [email protected]

How do I reach the top person in M&M?

The top most office in M&M is that of Managing Director. He can be reached on [email protected]

I am facing a product expectation gap and want this to be reported to the relevant department at Mahindra, how should I ensure this happens ?

We will be glad to know your feedback regarding any of our products. You can address the communication to: The Brand Manager and mail it to [email protected]

Who should I contact in case of product or service related enquiry ?

You can do a live chat on our WITHYOUHAMESHA app and website (9am to 6pm), or call on out toll free number 1800 209 6006 for your queries.

How do I know that the dealership is charging me the correct prices for products and services?

For all vehicles the ex-showroom prices as applicable for the particular city are declared in advance by Mahindra & Mahindra. This information is available on our website. For spare parts, Mahindra & Mahindra declares the respective MRPs (Maximum Retail Prices). Labour charges for services rendered are based on hourly flat-rate as per city classification. These have been pre-defined by M&M and each job is charged by the standard number of hours that is necessary for the job. (The calculation will be done on the basis of hours required for job multiplied by flat rate applicable for the city.

Topgear club

When you become a member of TopGear Club, you’re part of the Mahindra family. It is an exclusive programme created for a delightful ownership experience. Here’s a glimpse of the benefits that will contribute to make the TopGear Club journey amazing.

  • Top Gear Club
  • TopGear Club welcomes you with a gift of security – a personal accident insurance benefit of Rs. 25 Lakhs for 3 years
  • A range of lifestyle benefits which includes a complimentary Club Mahindra Holiday and many more
  • Relish some of the best cuisines with TopGear Club Dining Exclusives and discover great places to eat around you
Click here to know more

REFERRAL PROGRAM

Refer the Globally Engineered Marazzo and Win Big.

An award-winning engine and a 4-star safety rating from Global NCAP make your Marazzo engineered to win. Now, introduce your friends to Marazzo’s car-like smooth ride and easy handling and the stability and toughness of its body-on-frame. Refer Marazzo to your friends and if they buy one, you receive a gift worth Rs 5000/- (choose from Flipkart or Titan gift voucher)*

YOUR DETAILS

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Mahindra Marazzo Marazzo Referral Program

SHIELD WARRANTY

(Shield Warranty is relevant only to those Marazzo owners who have bought their new vehicle on or before the 4th of September 2019)

This is an optional extended warranty scheme from M&M that covers unforeseen mechanical and electrical breakdown on your Mahindra Marazzo. Immediately after the expiry of your original warranty, the extended warranty is activated.

Why Mahindra Marazzo Shield?

  • Takes care of unexpected and non-budgeted expenses
  • Convenience of one-time payment
  • Provides better resale value for your vehicle
  • The benefits are applicable at all M&M authorized dealerships across India
  • Shield ownership is transferable even in case your Mahindra Marazzo changes ownership

What does it cover?

Any mechanical or electrical breakdown defined by your Mahindra Marazzo dealer as a defect as per the terms and conditions of this warranty. Some of the covered items include (but are not limited to):

  • Engine Parts
  • Transmission System
  • Cooling System
  • Steering System
  • Fuel System
  • Suspension
  • Electrical System (factory-fitted)

Note: Please refer to terms and conditions for complete details

When does the Mahindra Marazzo Shield start?

As soon as the original warranty expires

What are the eligibility criteria to register my Mahindra Marazzo under Mahindra Marazzo Shield?

Criteria mentioned below:

  • The vehicle must be covered under original warranty and should have not covered more than 3 years or 100,000Kms at the time of registration
  • 3 years or 100,000Kms at the time of registration
  • As per the maintenance schedule, the vehicle must have been maintained by an authorized M&M dealer.
  • The vehicle must be free of accidents at the time of registration.
OPTIONS List Price
(In INR)
GST @ 18% Price Inclusive of
Tax (In INR)
Option 1 : "Mahindra Marazzo (All Variants)"
4th Year or Up to 1,20,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 9999 Rupee 1800 Rupee 11799
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 10999 Rupee 1980 Rupee 12979
If opted beyond 2 year but within the expiry of original 5 years warranty of the vehicle Rupee 11999 Rupee 2160 Rupee 14159
Option 2 : "Mahindra Marazzo (All Variants)"
4th & 5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee 13999 Rupee 2520 Rupee 16518
If opted beyond 60 days but within 2 year period from date of sale of new vehicle Rupee 14999 Rupee 2700 Rupee 17699
If opted beyond 2 year but within the expiry of original 5 years warranty of the vehicle Rupee 16999 Rupee 3060 Rupee 20059
Option 3* : "Mahindra Marazzo (All Variants)"
5th Year or Up to 1,50,000 kms from the date of delivery of new vehicle whichever occurs first
If opted within 60 days from the date of sale of new vehicle Rupee10999 Rupee 1980 Rupee12979
If opted beyond 60 Days but within the expiry of original 5 years warranty of the vehicle Rupee 11999 Rupee 2160 Rupee 14159
If opted beyond 5 years but within the expiry of extended 4th year shield of the vehicle* Rupee 12999 Rupee 2340 Rupee 15339

Note: * This option is only applicable for vehicles which have bought 4th year shield option

TIPS

  • How can I send feedback on my experience with a dealer or an individual ?
    • Mahindra has always been a customer-centric company. We value your feedback and strive to address your concerns and feedback with speed and empathy and in a fair and transparent manner.

  • Maintenance Tips
      1. Try to drive at a steady speed between 60 and 80 km/hr.
      2. Avoid accelerating or decelerating unnecessarily.
      3. Incorrect gearshifts can lead to an increase in fuel consumption.
      4. Keeping the leg on the clutch pedal leads to increased fuel consumption as well as damages to the clutch plate
      5. Under inflated tyres increase rolling resistance - this leads to higher fuel consumption.
      6. Keep the Air conditioner in "LO" mode (if the feature is available) whenever the ambient is not very hot.
      7. Additional weight leads to increase in fuel consumption - Remove all unnecessary weights like golf equipment etc when not required.
      8. For best fuel economy, use the recommended grade of engine oil & lubricants mentioned in the owner's manual.
      9. While at traffic signals, switch off the engine - A micro-hybrid equipped variant will do it automatically for you.
  • Safety Tips
      1. Safety starts with buckling the seat belt.
      2. Ensure all the passengers including the rear seat passengers are wearing the seat belt.
      3. We recommend that you use only genuine parts supplied by Mahindra & Mahindra.
      4. Always align top of the head restraint with the top of your head or as close to it as possible.
      5. Never use a mobile phone or personal music device while driving. This may take your focus off the road and lead to accidents.
      6. Do all preventive maintenance of your vehicle and stick to the maintenance schedule.
  • Driving Tips
      1. Always maintain speed limits & avoid sudden acceleration or deceleration.
      2. Never use the clutch pedal as a foot rest - it leads to premature wear of the clutch plates.
      3. Keep a safe distance from the car ahead of you.
  • Air-conditioning Tips
      1. For best AC effectiveness, use Recirculation mode.
      2. Try to park your car in shade.
      3. If parked in the hot sun for long, open all the windows completely to vent the hot air out before switching ON the AC.
      4. Clean the AC filter(s) at regular intervals.

SERVICE ACTION

CHECK TO SEE WHETHER YOUR MAHINDRA MARAZZO IS PART OF THE SERVICE ACTION.

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